Frequently Asked Questions

Some of the frequent questions we get asked.

Where are you based?
Although we are primarily Birmingham-based we can undertake work from across the United Kingdom. First Stop Web Design supports many community and char...
Sun, 25 Feb, 2018 at 8:31 PM
What type of organisation is First Stop Web Design?
First Stop Web Design is our operating name. Tippa Naphtali is the sole trader / proprietor. We are effectively a third sector organisation established in ...
Sun, 25 Feb, 2018 at 8:33 PM
Are you a member of any accredited agencies?
Yes. We are members of the following: Pro Web Design Directory UK Web Design Association Read more about what we do here: www.firststopwebde...
Sun, 25 Feb, 2018 at 8:34 PM
Why can't I reach you by telephone?
Generally all consultation is carried out online (or via telephone in development phase in certain cases only) particularly if you are based outside Birming...
Thu, 26 Sep, 2019 at 10:51 PM
Can I meet face-to-face during the consultation period?
Generally all consultation is carried out online (or via telephone in development phase) particularly if you are based outside Birmingham/West Midlands) exc...
Thu, 26 Sep, 2019 at 10:53 PM
What is your consultation & quotation process?
Our consultation is set out for customers in four steps. Design Phase 1 We ask most new customers to first complete our no obligation survey. This will...
Thu, 26 Sep, 2019 at 10:57 PM
What platforms / processes are used for designing your websites?
We keep your costs low by using a collection of free or low-priced, open source and reliable facilities widely available on the Internet. First Stop Web...
Sun, 25 Feb, 2018 at 8:39 PM
Where can I see your portfolio?
You can see a sample of some of the websites we have completed on our website. Visit: www.firststopwebdesign.org.uk/customer-galleries We develop websi...
Sun, 25 Feb, 2018 at 8:40 PM
Do you provide training?
We have a number of training packages to meet a range of needs and budgets. Alternatively just contact us for more details or advice. We offer a discret...
Sun, 25 Feb, 2018 at 8:41 PM